Privacy Policy

Prospectory ("we", "us", or "our") operates a privacy framework covering three data categories: Customer Data (processed on behalf of clients), User Data (personnel of customers), and Prospect Data (website visitors and potential customers).

This Privacy Policy describes how we collect, use, and share information in connection with your use of our websites, services, and applications.

We collect several types of information:

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience
• Comply with legal obligations

We process personal data based on:

• **Performance of Contract:** To provide our services to you
• **Legitimate Interests:** To improve our services and communicate with you
• **Consent:** For marketing communications and cookies
• **Legal Obligation:** To comply with applicable laws and regulations

Personal data is retained only for as long as necessary, with annual reviews:

• **Customer Data:** 3 years post-termination
• **Usage Data:** 12 months
• **Prospect Data:** 18 months

Data may be retained longer if required by law or for legitimate business purposes.

We may share your data with:

• **Service Providers:** Who help us operate our business
• **Business Partners:** For joint marketing activities
• **Legal Requirements:** When required by law or to protect our rights

We may transfer data internationally using appropriate safeguards:

• Standard Contractual Clauses
• EU-U.S. Data Privacy Framework certification
• Encryption during transit and at rest

Under GDPR, CCPA, and similar laws, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Port your data to another service
• Object to or restrict processing
• Withdraw consent

To exercise these rights, contact us at privacy@prospectory.ai

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training

However, no method of transmission over the Internet is 100% secure.

For privacy-related inquiries:

We will respond to your request within 30 days.